Trading & Sourcing
Within the broad spectrum of our activities, our functions in Trading and Sourcing are closest to the pulse of the work we do to ensure that all our products benefit from high quality cocoa. This team acts as an interface between cocoa production and cocoa demand for third party customers and for our own chocolate factories worldwide, either supporting our traders with market information or the logistics department to ensure on-time delivery. Working as part of this team usually requires a strong presence in cocoa origin countries for direct access to our main raw material – high quality cocoa beans. Being involved in the global procurement of cocoa beans allows you to experience the world of cocoa in all its complexity.
Sales & Marketing
At Barry Callebaut the sales and marketing functions are essential to drive the success of our business. Our entrepreneurial culture is based on continuous dialogue with our customers, which enables us to stay at the pulse of trends within the industry and ensure that we remain ahead of the market in terms of innovation and product development. In this endeavor our team within sales and marketing plays a key role. Depending on your skills and experience you may become involved in a variety of challenging activities. From creating effective sales materials, co-branding, organizing B2B events or ensuring that Barry Callebaut makes an impact at trade exhibitions – these are just a few of the areas in which our team supports the business.
OSCO: Operations and Supply Chain Organization
Our factory network currently consists of more than 50 factories and is continually expanding. By strictly conforming to clearly defined key performance indicators and highest quality standards, we ensure ongoing cost reductions, energy savings and improvements around the globe. Our Operations area involves multidisciplinary teams skilled in transforming cocoa into delicious chocolate products. You may become involved in the area of Plant Management, which is responsible for running our local factories and for the technical installations of equipment, maintenance and repair. Or you may work with our program engineers, who manage the construction of new factories, utilities and buildings or the modernization of existing ones.
Quality Assurance is becoming an increasingly important area of expertise at Barry Callebaut as we constantly strive to improve our quality to meet the needs of our customers. In this we cannot afford to settle for second-best. This is why we are making great progress in setting up new systems, implementing new technologies and rolling out best practices throughout our organization. As we continue our relentless drive for quality you may become involved in our quality culture program which has set the task of achieving "Zero Defect" – with zero tolerance for anything but the highest quality today and the years to come. Quality Assurance is an internal and an external service function. Our team of professionals communicates regularly with customers and suppliers and monitors industry news and developments. We use this knowledge to continually improve our QA system to fulfill customer needs and expectations.
The Information Management/IT team supports every functional area by defining the changing business processes and translating these into system solutions. Making sure these system solutions are 100% in line with the business requirement is a key success factor. This can only be achieved with close cooperation between the business and the IM team, right from the start. Hence a dedicated IM team is part of every individual work-stream. Being part of this team may lead you to discover every corner of our company’s business. For example: in order to enhance customer service, a system-integrated 360° cockpit gives customer service professionals an “easy-click overview” of all open issues with the customer, such as unfulfilled orders, pending payments, status of open complaints or requests.
R&D and Innovations
As the only global cocoa and chocolate manufacturer with an integrated research and development network, we have 22 R&D centers worldwide, managing about 2,400 projects a year and running almost 11,300 trials per year. The result is a constantly expanding and improving portfolio of recipes, products and services for our customers. Working within this area you may expect to become involved with the technical side of our many products and services. As we strive to constantly improve our quality and technical efficiency, our applied R&D team develops new products and new recipes while our Innovation team is dedicated to research all cocoa components and to develop new products, which combine good taste with health advantages. Our rebalancing team focuses on offering products with an improved nutritional profile without sacrificing the enjoyment of chocolate.
Finance & Controlling, Treasury and Risk Management
Barry Callebaut Group Finance includes corporate, regional and local departments and a diverse pool of specialists who fulfill our needs in the area of finance. Managing Barry Callebaut’s liquidity, net working capital, foreign currency and interest management, as well as assuring that global tax regulations are respected, are all mastered within this group. Our financial team is responsible for constantly assessing our performance, analyzing strategic issues providing consolidated financial statements for all Barry Callebaut’s divisions and guiding our budgeting processes. This area also includes the team in-charge of Group Treasury, Tax and Risk Management.